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New
Client Area
One of our top goals right now is to have the most
powerful and innovative customer service and client support centers. To do this
we've spent months planning, staging and deploying our new client area. In any
relationship communication is key and we know that having the features below
allows us to better communicate with our clients and keep them informed &
involved.
- Monthly News &
Updates (Including Audio)
- Latest News &
Updates released near the 1st of each month giving the status of our
development, news, requests and more including an audio recorded version!
- Video Tutorials
- We will currently have about 10 Video Tutorials
online with another 40 being release by the end of November 07'.
- Weekly
Newsletter
- We will start sending out a
Newsletter each week with news, tips, strategy and other helpful information.
- Download Area
- Latest Patches, New Features, Bug Fixes,
etc.
- New Private
Forum
-No more SPAM, Hacks, Junk,
etc!!!
- Exclusive Forum
Topic Discussions
- Discuss & give
feedback on new features, existing features, ideas, complaints, constructive
criticism and more...
- Search Engine
Optimization
- We've worked hard to get our
high ranking on the Search Engines and it hasn't come cheap. Our ranking can
drastically help our clients' site ranking just by signing up!
- Client Profile
- Allows our clients to manage the contact
information we have on hand for them as well as linking back to their site from
several areas helping improve their Search Engine Rankings.
- SmartLinks
- All throughout the site our clients will find links
to specific pages on their own Skooks Karts. Helpful and time saving links give
quick access to the exact pages discussed in a Video Tutorial, Forum Topic,
etc.
- Better Support
& More Development!!!
- By making these
great changes we'll be able to focus on what we do best... Develop New Features
and continually improve our product. We'll also be hiring support staff who's
only job is to respond to support issues, answer calls and make sure our clients
are 100% satisfied.
- Less Repetion &
More Mass Communication
- We have communicated
the same information dozens of times.... No, hundreds of times by phone, email
and live chat. This kind of repetition destroys our productivity, speed of
installations and most importantly the speed & availability of support.
With all of the great features above we can eliminate repetition and drastically
improve our overall workflow and client satisfaction.
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